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Hello Blizzard, half a year ago i recieved an e-mail from blizzard support, asking for my account infotmation, due to account being suspended for investigation. Foolishly I entered my account information in there because all seemed legit. Now it seems that i could get my account back, but i cannot even login because my login and name/password do not match, altho I am 100% sure that i remember them correctly! Could it be that i cannot login because of the suspension, or has the hacker changed the login e-mail? My name is <HAI THERE!> and my account name was <HAI THERE!>( before the account merge with Bnet ), and i do remember the password i had. I require some assistant from you blizzard support to solve this problem, i really wish to upgrade to cataclysm and start playing the game again. I hope you respected blizzard support will find the time to address my issue as soon as possible at the time of holiday. Thank you in advance and a merry Christmas to all!!I did read the forum stickies about this sort of problems, but I did not find any help there because for starters I do not even know whether my account got hacked or suspended. Second, I am unable to reacquire my accout using the webform at blizzard supportpage because I am missing some crucial information, but I beliave that I can prove that the account is main and I cannot see why I should not have the right to reattain my account. Please contact me I am waiting for your answer :P Thank you in advance!If youre unable to use the webform at:# https://eu.blizzard.com/support/webform.xml?locale=en_GB youre best bet is to then contact Accounts directly. Linky: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210My account got hacked once. I got it fixed, though. So long as you still remember an old password, still have the original CD key, and.... Something else? Youll get your account back. Good luck |
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