Frozen account, payment problems!


Hey, my friends account used to be locked, but since they removed that lock he went out and bought cataclysm and a gamecard (which he always used for my wow payments) He hasnt played WoW for about 3 months and his account was frozen. But when he wanted to add his gamecard it wouldnt let him because its telling him (when he wants to add it) that there are problems and stuff with his account. Although the e-mail from blizzard said that all problems should be gone and he could be able to Play the game and with all characters without any problems. But he cant even add his gamecard?
How can he solve this, please help!

Greetingswell i got the same problem i cant even pay whit my gamecard anymore :(Good evening Praestania & Izzyg.

Your best bet would be to contact Blizzard billing and payment services.

Billing numbers and emails - http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210

Give them a call and they will help as much as possible you still have 1hr and 50 mins ( From 20:12 Paris time)


Help this helps and good luck

Legomir.
Good evening Praestania & Izzyg.

Your best bet would be to contact Blizzard billing and payment services.

Billing numbers and emails - http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210

Give them a call and they will help as much as possible you still have 1hr and 50 mins ( From 20:12 Paris time)


Help this helps and good luck

Legomir.

As Legiomir said, please contact us and we can check why his billing methods are blocked, the same goes for Izzyg!
 

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